State Farm® Insurance Agent Bob Arnold

"I have been using Bob Arnold since 2008 and can't recommend him highly enough. We have always insured our house and both cars through State Farm and Bob is our agent. Matt and Melissa work in the office and they are always happy to help, very professional and are very customer service oriented. The great thing about Bob is that he will listen, understand and then present the various options. He is more than happy to sit and review insurance with you as your needs change. When our kids learned how to drive Bob was able to help navigate all the issues related to having them as named drivers on our policy. He made sure we got all our discounts including the Good Student Discount. We are actually in the process of changing out an older car. I needed more help as I wanted to extend our insurance coverage on our new car to include Comprehensive. Matt set up an appointment  for me with Bob at his office and Bob went through everything with me. He was able to price various options right there on the spot and guided me based on what I needed. After reviewing and talking with him I felt we had hit the sweet spot. When our old car was totaled, even though it was determined to be 100% the other driver's fault and we claimed off the other insurance company, Bob and his team were able to help us understand the process and reassure us when needed. Bob is very trustworthy, lives in the local community with his family and I have no hesitation recommending him."

"Bob Arnold and his team have been great to work with. They are very efficient and responsive. If we ever have any issues they are always willing to help."

"My husband and I have been clients of Bob Arnold and his office team for as long as we can remember! From renters insurance to homeownership, multiple cars, motorcycles and an RV. We moved across the Bay Area and we still utilize their services. Everyone there is polite, prompt, knowledgeable and we know that they truly care for our family's needs. In short, we highly recommend them. :)"

"Bob Arnold and his staff have provided great service to me for nearly 40 years. They have been very helpful. Bob has been an excellent agent and treats me like a friend. I have used State Farm for all my homes and vehicles since 1973."

"Bob and Matt were awesone brokers. They were pretty quick. Melissa was super helpful in answering questions and really kind. They have super competive prices and we have used them for about 20 years! They are a great team. Xall these guys before you talk to anyone else."

"My wife's family and I have known and worked with Bob Arnold for over 25 years. He is a trusted agent. He has always worked with our families best interest in mind. I would recommend Bob to anyone in need of auto, home or life insurance."

"Bob and everyone in his office is polite, professional, helpful, and responds quickly. As an example, we rented an RV several times during the pandemic and we needed to insure the rental. First, you have to get to the rental place before they give you the VIN of the rental RV and then call your agent from the RV rental place in order to have it added. If your agent is slow or unresponsive, you’re literally trapped at the RV rental place OR you buy daily insurance from the rental company. I asked the rental person why anyone would buy insurance from the RV rental place when they could simply call their agent. She said “you’re lucky you have a responsive agent. Most people just buy it because they don’t want to wait for their agent to respond.” I never waited and saved money. They emailed the policy to the RV rental place every single time within 2 minutes of my phone call. Another example of good service is that Bob also took the time to give a safety course to my 16 year old that helped us get a discount. Bob also called the corporate office to advocate for us on something. I have many more examples I could share. Doing business with Bob was like having a friend who wanted to help me and has staff who are the same. It sounds cheesy, but Bob Arnold is truly like a good neighbor and always there when you need him."

"Bob has been my agent for 18 years. I reach out periodically with questions and to make updates. The team is always helpful, prompt, and I feel like I am their only customer! I recently got in a car accident and was especially appreciative of the personal service and answers to my questions about my coverage and how the accident would impact my rates. The on-line claim process was also very straight forward and quick. Everything was arranged within a day."

"Bob and his staff are very friendly and helpful"

"I have been a client of Bob Arnold and his team for several years. They are all very nice people to work with and always provides me with great customer service especially Matt Berto who usually answers the phone when I call and goes above and beyond to help me out. Much appreciated!"

"I've been a State Farm client for over 30 years. Bob is always quick to respond to my inquiries and any claims I've had have been handled expeditiously and to my satisfaction. I'm a long term client because I'm extremely happy with the service I receive from Bob and State Farm."

"I have had Bob Arnold as my agent for 22yrs and I have always had excellent service. I would highly recommend Bob and State Farm Ins. anytime. I have had State Farm for a total of 41yrs, both in Ca & Or."